San Francisco Public Utilities Commission
Water System Improvement Program
San Francisco, California
Program to Improve Water System’s Reliability
The San Francisco Public Utilities Commission (SFPUC), the third largest municipal utility in California, stretching 167 miles from the Sierra Nevada Mountains to the City, serves 2.4 million residential, commercial, and industrial customers in the Bay Area. The SFPUC manages a complex water supply system of reservoirs, tunnels, pipelines, treatment systems, pump stations, and dams built in the early to mid-1900s. Approximately one-third of delivered water goes to retail customers in San Francisco; two-thirds comprise wholesale deliveries to 28 suburban agencies in Alameda, Santa Clara, and San Mateo counties. In 2001, SFPUC and its wholesale customers launched a $4.6 billion Water System Improvement Program (WSIP) to improve the system’s reliability by repairing, replacing, and/or seismically upgrading its 17 pump stations, 14 reservoirs, 9 tanks, and 1,250 miles of transmission lines and water mains. WSIP is one of the largest water infrastructure programs in the nation—and the largest infrastructure program ever undertaken by the City of San Francisco.
In May 2005, SFPUC selected Parsons to provide program, project, and preconstruction management services for its WSIP, which will meet key goals and service levels for water supply, seismic recovery, water quality, drought reliability, and sustainability. Four years later, Parsons was awarded a 5-year contract extension (through 2015). The Parsons team serves as an extension of SFPUC’s staff and is providing program management support services including technical advice and support, implementing a construction management information system (developed by Parsons), and conducting factory source quality assurance (QA) inspections of major equipment and materials.
Parsons’ first task under WSIP was to assess the program’s scope, schedule, and budget against the adopted service level goals. Parsons mobilized 50 key staff members within one week of notice to proceed and completed the assessment within 90 days. As a result of this assessment, Parsons worked closely with SFPUC staff to review and revise the program’s baseline. Parsons also assisted SFPUC in developing alternative contracting methods to support this fast-track program’s aggressive multiyear schedule. Other key tasks performed by Parsons include:
Hetch Hetchy Regional Water Delivery System
- Providing support to SFPUC to manage and implement the WSIP to meet service level goals for water supply, seismic recovery, water quality, and drought reliability
- Providing a wide range of program, project, and preconstruction management services, including specialized technical support and staff augmentation
- Developing construction schedules and system shutdown requirements and sequencing for more than 100 shutdowns to ensure the system’s operational continuity during construction
- Developing an award-winning construction management program, safety program, and construction information management system
- Providing strategic and ongoing public outreach and communications support
- Providing strategic guidance and direction to develop and implement business process requirements and procedures for comprehensive program controls
- Conducting program and project budget reviews and value engineering reviews resulting in cost reductions of $175 million
- Developing and implementing a program-wide factory source QA program for 92 items of major equipment
- Assisting SFPUC in the development and implementation of a project labor agreement